The OCD Action Forum will close on Tuesday 1st December

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For many years, the OCD Action Forum has been a place where people could share their experiences, support each other and feel understood. To everyone who has been part of it, thank you. The kindness and openness you’ve shown each other made this a warm and welcoming community, and we know how much it has meant to so many of you.

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Why is the forum closing?

We’re sorry to be closing the forum, and we want to be open about why.

Changes to the technology our website runs on mean that keeping the forum working well in the long term would take far more technical work and investment than we’re able to currently give it, especially as funding for charities becomes much harder to secure. At the same time, very few people now use the forum, with many more finding support through our other services.

In these circumstances, we’ve made the difficult decision to close the forum, so we can focus our time and care on the services people are using most.

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What’s changing and when

• New registrations are now closed.
• If you have an account, you can keep using the forum as normal until Monday 30th November.
• From Tuesday 1st December, you won’t be able to log in, post or reply.
• Existing posts will stay online for a short time, until 1st June 2027, as we know many people find comfort in reading them.
• On 1st June 2027, the forum will close completely and all forum content will be permanently deleted. To protect your privacy, all personal data, including account details and email addresses, will be deleted too. OCD Action won’t keep any of it.

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Your posts and account

If you’re happy for your posts to stay up until June, you don’t need to do anything.

If you’d like any posts removed, it would really help us if you could do this before 1st December. Just email forum@ocdaction.org.uk and Deborah, our Forum Moderator, will delete your posts or your whole account for you. If you’d prefer, you can also edit your posts yourself.

If you think of something after the forum closes, that’s completely fine. Just email us at forum@ocdaction.org.uk and we’ll remove it for you.

We’ll also send a few reminders to the email address linked to your account over the next few weeks.

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Where to find support

The forum is closing, but we’re still here for you.

• Help and Information Service: for information about OCD, treatment and getting support and monthly webinars
• Online Support Groups: a place to connect with others who understand, in a supportive online group. Places are limited, so please check our website for the latest availability.

If you’d like to keep chatting with others in an online community, OCD-UK runs an active forum at ocdforums.org.

If you need support urgently, our Extra support page lists organisations you can contact.

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Questions and Staying in Touch

If you have any questions at all, please email us at forum@ocdaction.org.uk. We’re always happy to help. We have also included some Frequently Asked Questions below, so please do have a quick read through these in case we answer your query there.

Finally, if you’d like to stay in touch, you can sign up to our mailing list to hear the latest news from OCD Action, including new support and events: ocdaction.org.uk/subscribe

With best wishes,

The OCD Action Team

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Frequently Asked Questions

Do I need to do anything?
No. If you’re happy for your posts to stay up until 1st June 2027, you don’t need to do anything. Everything will be deleted automatically on that date.

I’m worried about something I posted. What should I do?
However long ago it was, and whatever you shared, you’re welcome to ask us to remove it. You don’t need to explain why, and you don’t need to reread your posts first. Just email forum@ocdaction.org.uk and we’ll delete them.

How do I get my posts or account deleted?
Email forum@ocdaction.org.uk with your forum username or the email address you signed up with, and let us know what you’d like deleted. That might be specific posts or replies, or everything. If you’d like your whole account deleted, we’ll remove all your posts and replies and all the information we hold about you from the forum. We’ll email you to confirm once it’s done.

Can I delete my posts myself?
The forum doesn’t let members delete posts, but you can edit them. If you’d like to remove what you wrote, you can replace the text with a full stop. For most people, though, it’s easier to email us and we’ll delete them for you.

How do I find my old posts?
Go to ocdaction.org.uk/forums and log in. Click “Edit profile” in the top right of the screen, just under the “Donate” button. In the menu on the left, you’ll see the topics you’ve started, replies you’ve written, and anything you’ve favourited or subscribed to.

How do I edit a post?
Find the post using the steps above, then click the “Edit” button above the topic or reply.

How do I change my profile details?
Go to ocdaction.org.uk/forums, log in, and click “Edit profile” in the top right of the screen, under the “Donate” button. You can update or remove your details there.

What if I don’t get in touch before 1st December?
That’s completely fine. You can still email us after the forum closes and we’ll delete your posts or account for you. Getting in touch before 1st December just makes things a little easier for our team.

Who can see my posts until June?
The forum will stay public, so anyone can read existing posts until 1st June 2027. No one will be able to post or reply after 1st December.

What information do you hold about me, and what will happen to it?
We hold the details you used to sign up to the forum (your username, email address, first name, and region) and anything else you added to your profile. All of this will be permanently deleted from our systems on 1st June 2027, or sooner if you ask us to delete your account.

Will I hear from you again about this?
We’ll send a few reminders to this email address over the next few weeks. After the forum data is deleted in June, we won’t contact you at this address again.

Where can I get support?

• If you need help with your forum account or posts, email forum@ocdaction.org.uk and we’ll be happy to help.
• For information and support with OCD, our Help and Information Service is here for you: email support@ocdaction.org.uk or call 0300 636 5478. You can also explore our online information and monthly webinars on our website, as well as sign up to join our Online Support Groups.
• If you’d like to keep chatting with others in an online community, OCD-UK runs an active forum at ocdforums.org.
• If you need support urgently, our Extra support page lists organisations you can contact: ocdaction.org.uk/extra-support

If you have any other questions, please do not hesitate to get in touch at forum@ocdaction.org.uk.

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