Help and Information
Our Help and Information Service offers free, reliable information about OCD and related conditions, what treatment involves, and how to access the right support. You can use our specialist information packs, attend a webinar, or contact our team for more personalised information.
Start here
Our information packs and free webinars are a good place to start.
Specialist information packs
Download clear, practical information about OCD, treatment and accessing support, put together by our Help and Information team.
Free webinars
Watch previous webinars or book a live online session about OCD, treatment and taking the first steps towards support.
Online support groups
Connect with other people affected by OCD in a welcoming online space.
Contact our team for personalised information
Sometimes general information will not fully answer your question. If you need information about your particular situation — for example, help navigating NHS services or accessing appropriate treatment — tell us what is happening using the form below.
We usually reply by email. If you would like to talk your situation through, choose the phone option in the form and leave your number. We will arrange a call where a conversation would help — please bear in mind this can take up to [TIMEFRAME TBC].
If you need urgent help
This is not a crisis service, and we reply by email rather than straight away. If you or someone else is in immediate danger, call 999 or go to your nearest A&E. To talk to someone now, call Samaritans free on 116 123, at any time, day or night.
Common questions
Who will I speak to?
Our service is mostly run by volunteers, who understand OCD and the impact it can have on your life. They complete in-depth training and can talk you through any of our information. Most are people with personal experience of OCD who now feel able to support others, and the team also includes family members and loved ones of people with OCD.
Do you have a phone number?
We usually reply by email, and it is often the quickest way to get you the right information. If you would like to talk something through, choose the phone option in the form above and leave your number, and we will arrange a call. [CONFIRM WORDING]
What can you help with?
Understanding OCD and related conditions, what treatment involves, and how to find the right support for you or your loved one. We are not able to provide therapy or a diagnosis. [CONFIRM WORDING]
Is it confidential?
Yes. What you share with us stays confidential, unless we are concerned about someone’s safety. [CONFIRM WORDING]
Our Help and Information Service is a member of the Helplines Partnership.