How can we measure the patient experience of compassionate care?

Ellen Huish, Clinical Psychologist in Training at the University of Bath is inviting you to take part in a research study looking at compassion in healthcare.

What is the purpose of this study?

Compassionate care is really important, so there is a need to capture patient experiences to check that the care they received was compassionate. The Compassionate Care Measure (CCM) is a new questionnaire that aims to measure these experiences. It asks patients to think of one contact they had with a healthcare professional in the past month and to rate how much they agree with a series of statements about the care they received. This project aims to check that this measure is of good enough quality to be used to improve services and patient care.

If you agree to take part, you will initially be asked some demographic questions such as your age, gender and ethnicity. You will then be asked to think about your experience of meeting with one specific healthcare professional in the past month. You will be asked a series of questions about your experience of this meeting. There will also be a couple of questions about your health and well-being to answer. Participation should take approximately 20-25 minutes in total.

Please read the attached Information Sheet for more information.

To participate in the study click HERE